Privacy Policy

Last updated: September 2024

Introduction

Dapper-cloud ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dapper-cloud.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry through our website
• Book a walking trail experience
• Subscribe to our communications
• Contact us directly via email

This information may include your name, email address, and any additional details you choose to provide in your correspondence.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Process bookings and deliver our walking trail services
• Send administrative information such as booking confirmations
• Improve our website and services based on usage patterns
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service providers who assist in operating our website and services
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for two years unless you request earlier deletion.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Dapper-cloud
42 Mountain View Road
Constantia, Cape Town
7806, South Africa
Email: [email protected]